Help Center

Frequently Asked Questions

Quick answers about hiring, verification, professional earnings, and getting help on Sirius Jobs.

General

Getting Started

Sirius Jobs is Nigeria's premier platform connecting skilled professionals (doctors, lawyers, therapists), frontline artisans (plumbers, electricians, carpenters), and the clients who need their services. We verify credentials, facilitate secure payments, and provide consultation tools for trusted professionals.

Click "Register" on the homepage and select your account type: Worker (artisan), Employer (hiring manager), Professional (doctor/lawyer/therapist), or Client (consultation seeker). Fill in your details and verify your email to get started.

Yes! Sirius Jobs operates across all 36 states in Nigeria. You can find workers, post jobs, book consultations, and access marketplace campaigns from anywhere in the country.

Jobs & Hiring

Workers & Employers

Browse available jobs on the Jobs page, click "Apply Now" on any listing, and submit your application with your skills and experience. Employers will review your profile and contact you if you're a good fit.

Every job post costs ₦1,000 and must be paid for before it goes live. The “Post a Job” button only unlocks for logged-in employers with a verified government ID, an active payment receipt, and a confirmed phone number. We removed free posts so that only serious, traceable employers can contact workers.

Yes! You can unlock dual roles from your dashboard. This allows you to apply for jobs as a worker and also post jobs as an employer, all from the same account.

Consultations

Professionals & Clients

Clients pay to unlock 1-hour access to a verified professional (doctor, lawyer, or therapist). During this period, you can chat via secure messaging, start video/audio calls, and receive expert advice. Sessions expire after 1 hour or when marked complete.

Doctors, lawyers, and therapists choose their own consultation fee (minimum ₦3,000). When a 1-hour session is completed, Sirius keeps a 15% platform fee to cover support and infrastructure, while the balance moves to your wallet. You can request payouts once your available balance hits ₦5,000.

Once your credentials are reviewed you pay a one-time ₦5,000 onboarding fee to push your professional profile live. During onboarding you can choose how to prove your license (document upload or regulator link). You only pay when you are ready to start receiving clients.

Advertising

Marketplace

It is our advertising wall where verified merchants showcase up to five photos (and videos on higher tiers), publish pricing info, and attach WhatsApp/Instagram buttons. Customers browse media, tap a profile, and contact the merchant directly—there is no cart or concierge in-between.

The 3-month Launch plan (₦30,000) keeps you on the wall for 90 days with five photo tiles. The 6-month Spotlight plan (₦57,000) adds one featured video slot plus dashboard analytics for profile views, WhatsApp taps, and Instagram clicks. The 12-month Residency (₦108,000) unlocks two permanent video slots, advanced exports, and a monthly newsletter feature. Longer plans already include the shorter-plan benefits.

Every time a visitor opens your profile or taps WhatsApp/Instagram, the event is logged and surfaced inside the merchant dashboard analytics card. Metrics are tied to your vendor ID only, and you can export the totals (views, WhatsApp clicks, Instagram clicks) for any reporting period.

Trust & Safety

Payments & Security

Absolutely! We use Paystack, a PCI-DSS compliant payment processor, to handle all transactions. Your card details are never stored on our servers and are encrypted end-to-end.

All professionals undergo manual verification. Visit our Verify page, enter the professional's registration number or email, and see their credentials, specialization, and verification status instantly.

Contact our support team at info@siriusjobs.com.ng or WhatsApp 0704 447 0559 within 48 hours. We review all disputes and work with both parties to reach a fair resolution.

Still need help?

Our support team is ready to assist you with any questions or issues.